Refund Policy

This Policy applies to purchases made on our website or dashboard, including:

• Upvote and downvote orders;
• Custom comment orders;
• Aged Reddit account purchases;
• Balance deposits / volume packs used to pay for votes and related services.

If we fail to deliver the service you purchased due to an issue on our side, you may request either:

• Re-delivery of the undelivered portion at no additional charge; or
• A refund or account credit for the undelivered portion.

We aim to resolve eligible requests fairly and promptly after we verify order logs.

You may be eligible for a refund, partial refund, or account credit if:

• We did not start or complete delivery of a paid order without a valid reason under this Policy;
• A technical error on our platform prevented fulfillment;
• You were charged twice for the same order (duplicate payment);
• You provided a valid target URL, but the post/comment was removed or made unavailable before we started delivery, making fulfillment impossible;
• For account purchases: the delivered account was already suspended or inaccessible at the moment of delivery (report this promptly so we can verify).

Where only part of an order is undelivered, we typically credit or refund only the undelivered portion.

Refunds are generally not available when:

• The order was delivered as described (including gradual/drip delivery completed within the selected window);
• You are unhappy with marketing results, rankings, traffic, sales, or engagement outcomes;
• Reddit removes, buries, fuzzes, or alters votes/comments after delivery has started or finished;
• You submitted an incorrect, private, deleted, or otherwise invalid Reddit URL;
• You submitted comment text that violates law or platform rules and the content is removed;
• A purchased account is restricted or banned after delivery because of your activity, password sharing, spam, or policy violations;
• You request cancellation after fulfillment has already begun;
• Deposit balance remains unused — unused balance is not automatically cash-refundable except where required by law or approved by support for a documented error.

Account sales are digital goods. Once credentials are delivered and the account is confirmed accessible at delivery, the sale is typically final.

You should secure the account immediately (change password / recovery) and test access as soon as you receive credentials.

Warranty for pre-existing suspension at delivery does not cover later bans caused by your use of the account.

Submit a request through our Contact page. Include:

• The email on your account;
• Order ID / approximate time of purchase;
• Service type and target Reddit URL (if applicable);
• A clear description of the issue and any screenshots that help us verify.

Please submit refund requests within 7 days of the order date (or within 24 hours for account-access issues at delivery). Late requests may be denied if logs can no longer be reliably verified.

We review delivery logs, payment records, and the information you provide. We may ask for additional details to prevent fraud.

If approved, we will offer re-delivery, account credit, or a refund to the original payment method when the processor allows it.

Crypto refunds, when offered, may be returned in the original asset or as account credit, depending on processor constraints and the details of the transaction.

Account credits are usually applied after approval.

Card refunds depend on the payment provider and your bank and may take several business days to appear.

We are not responsible for delays caused by banks, card networks, or crypto networks after we initiate an approved refund.

Please contact us before filing a chargeback so we can investigate. Filing a chargeback without first contacting support may result in account suspension while the dispute is reviewed.

If a chargeback is filed in error after valid delivery, we may contest it with evidence from our delivery and payment logs.

We may update this Refund Policy from time to time. The “Last updated” date will change when a new version is published.

The version in effect when you place an order generally applies to that order, unless a change is required by law.

For refund questions or requests, use our Contact page. The Contact form is the designated channel for refund support.

See also our Terms of Service for general purchase terms.